Spice Mobile — Complaint Against poor service and misbehavior of Customer executive

Address:

Gurgaon, Haryana

Manoj Sharma
Contat No [protected]
manoj.[protected]@yepme.com, [protected]@gmail.com
Service Reqst no 07101561DC0344

Complaint Against your poor service and miss behavior of Customer executive

i have purchase a new cell phone spice mi-502 on[protected] but this phone was not proper working there is hanging problem touch problems etc. i submitted my mobile on 10th Dec-2013 to Gurgaon service center SACH COLLECTION POINT
but I did not received any response from them and company is not responding about its service they told me that there is no part available for my mobile if you have not parts then why you running this poor company this is not my headache that you have parts or not and your service center people has no manners that how to talk to customer
i put this complaint against RAJESH (SACH COLLECTION POINT ) when i call him and ask the status of my mobile so he put my call on hold for 10 min and when i ask him why you put my call on hold so her reply me when you come to our service center so we give you 5 rs for your call.
this is the manner to talk to customer i want a strict action from your senior manager against RAJESH
and need a proper resolution and my mobile ASAP don't ignore my mail because i have submitted a copy for the same in consumer court also very soon you get notice from them

Thanks & Regards
Manoj Sharma