Spice Mobiles — faulty(not working mobile delivered) COMPLAINT NO 30101482E90156

goswami shatish

from New Delhi, Delhi

Address:

New Delhi, Delhi

Respected Sir, I HAVE PURCHASED NEW HAND SET SPICE MOBILE MODEL NO MI506 IMEI NO [protected] FROM INDIAN LARGEST SHOPING CHAIN HOME SHOP 18 ORDER NO[protected] INVOICE NO NITCDRH/DRH/09/2014/2752559 ON DATED 09/09/2014 OF RS. 5499.00 I WAS SO HAPPY WHEN I ORDERED & RECIEVED BUT NOW I AM SHOCKED ONLY TWO DAYS USES BECAUSE UNIQUE SALES FEATURE(USP) PRESTORE INTERNET RELATED APPS.(GOOGLE, WHATS APP., WE CHAT, YOU TUBE, FACEBOOK & WIFI ) AS PER HOME SHOP 18 SHOWED NOTHING IS WORKING WHEN I COMPLAINT ON HOME SHOP HELP LINE THEY TOLD ME RUDLY I AM ONLY SELLING I CANT HELP ANYTHING U HAVE TO GO SPICE SERVICE CENTRE ON 16/09/2014 AUTHORISED SPICE SERVICE CENTRE GODSONS ENTERPRISES KAROL BAGH I SHOW THEM MY PROBLEM THEY TOLD ME CARELESSLY FOR SOFTWARE UPDATE THIS IS A MINOR SOFTWARE PROBLEM ONLY BUT RIGHT NOW TODAY 19/09/2014 IT WAS NON REPAIRABALE CONDITION ON SERVICE CENTRE THEY ARE DEMANDING ME FOR MORE 21 DAYS FOR REPAIR IF I PAID RS.5499 MY HARD WORK 06 MONTHS SAVING FOR BRAND NEW HAND SET COST THEN WHY I ACCEPT ANY REPAIR SET IT IS REALLY FRASTATING & WASTING OF MONEY EXPERIENCE WITH ONLINE HOME SHOP 18 PURCHASING

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Spice Mobiles / Spice Mobility customer support has been notified about the posted complaint.

Sep 18, 2014

Updated by goswami shatish Respected Sir, I HAVE PURCHASED NEW HAND SET SPICE MOBILE MODEL NO MI506 IMEI NO [protected] FROM INDIAN LARGEST SHOPING CHAIN HOME SHOP 18 ORDER NO[protected] INVOICE NO NITCDRH/DRH/09/2014/2752559 ON DATED 09/09/2014 OF RS. 5499.00 I WAS SO HAPPY WHEN I ORDERED & RECIEVED BUT NOW I AM SHOCKED ONLY TWO DAYS USES BECAUSE UNIQUE SALES FEATURE(USP) PRESTORE INTERNET RELATED APPS.(GOOGLE, WHATS APP., WE CHAT, YOU TUBE, FACEBOOK & WIFI ) AS PER HOME SHOP 18 SHOWED NOTHING IS WORKING WHEN I COMPLAINT ON HOME SHOP HELP LINE THEY TOLD ME RUDLY I AM ONLY SELLING I CANT HELP ANYTHING U HAVE TO GO SPICE SERVICE CENTRE ON 16/09/2014 AUTHORISED SPICE SERVICE CENTRE GODSONS ENTERPRISES KAROL BAGH I SHOW THEM MY PROBLEM THEY TOLD ME CARELESSLY FOR SOFTWARE UPDATE THIS IS A MINOR SOFTWARE PROBLEM ONLY BUT RIGHT NOW TODAY 19/09/2014 IT WAS NON REPAIRABALE CONDITION ON SERVICE CENTRE THEY ARE DEMANDING ME FOR MORE 21 DAYS FOR REPAIR IF I PAID RS.5499 MY HARD WORK 06 MONTHS SAVING FOR BRAND NEW HAND SET COST THEN WHY I ACCEPT ANY REPAIR SET IT IS REALLY FRASTATING & WASTING OF MONEY EXPERIENCE WITH ONLINE HOME SHOP 18 PURCHASING
I DONT KNOW WHO IS RESPONSIBLE
:- WE ALL ARE BEBKUF CUSTOMER
:- HOME SHOP 18 WHO IS SELLING FAULTY MOBILES
:- SPICE COMPANY WHO IS MANUFACTURING FAULTY MOBILES
:- AUTHORISED SPICE SERVICE CENTRE WHERE UNTRAINED TECHNICIANS