Srilankan Airlines — Claiming lost & delayed baggage

Address:[email protected]

I was travelling to Seychelles on 27August 2022 on UL707. My Baggage did not arrive. When I contact Baggage section in Sri Lanka directly; they did not have any idea about an approximate date of delivery for my baggages. I have no clothes and stuf[censored]ntil I get my baggages.

There were around 60 - 70 passengers who faced this issue in the flight I came. And this is not the first time experience with Sri Lankan Air Lines.

This seems to be due to the mismanagement of air line and drop the passenger baggage due to over weight.
Was this information helpful?
No (0)
Yes (0)
SriLankan Airlines customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SriLankan Airlines
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    118
    Pending
    0
    Resolved
    12
    SriLankan Airlines Phone
    +94 777 771 979
    SriLankan Airlines Address
    Level 3, East Tower, World Trade Centre, Echelon Square, Colombo 1, Sri Lanka
    View all SriLankan Airlines contact information