SRS Travels — extra charges for luggage

Address:SRS TRAVELS, Chennai, Tamil Nadu, 600096

I booked ticket on oct 30, 19 from chennai to madurai and i was carrying extra luggage, they kept three of my bags in bus storage area and asked me to keep my backpack and duffel bag in my sleeper seat and the driver person asked me rs 30 for luggage when i get down. I paid rs 809 for this whole journey yet i’m asked extra without any proper bill. Kindly check this issue. Very worst service they provide. Zero cleanliness and no professional behaviour
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Hello. Today my mother in law is traveling to Mysore from Pune. She was carry her luggage with tailor machine. Now SRS Wakad office has charged me 300 Rs for extra luggage. I don't understand why need to pay extra amount for just tailor machine and that also managed within our seat.

Really pathetic service by SRS

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