[Resolved] Standard Chartered Bank — Complaint against manish kasana of sales team and his senior vivek | |||||
I am writing to let you know of my concern about false informtion which your sale's person of excitel internet gave me. I bought this connection on 08 april 2017 before that i called to manish kasana sales person for getting the information about excitel plans then i told him that the connection i am using it will expired in 18 may 2017 and after 18 may i will call you and avail your service definitely. He told me that i will provide one week trial service i asked him many times is this true then he replied dont worry i will give you the one week extension as my plan will expired on 8th may 2017 will give you one week extension just do call me. Now he is Not responding me and my plan is expired and i have not got one week extension amd i told to mr. Manish kasana that no any internet provider provides this kind of facilities then he replied yes i will provide you. I am sharing with you manish kasana number's [protected] and [protected] and manish kasana shared his senior's number vivek:-[protected] he didn't help me and told me please call him because i can't help you in this. The way he speaks totally abusive and arrogant. I want apology from him. I look forward to your reply and a resolution to my problem. I will wait only for 24 hours then after i will complaint at upper level main head office. Inernet crime complaint centre (Ic3). My user name is [protected] Sincerely, Tarandeep singh [protected] Was this information helpful? | |||||
Jun 22, 2017 Complaint marked as Resolved Standard Chartered Bank customer support has been notified about the posted complaint. Verified Support May 22, 2017 Standard Chartered Bank Customer Care's response Dear Team, We observed from your communication that your issue related to excitel internet. We request you to contact the respective service provider. In the event you hold any relationship with us, we request you to write with your valid account number for us to assist you accordingly. | |||||
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19, Rajaji Salai, Chennai, Tamil Nadu, India - 600001
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