State Bank Of Hyderabad — my refund from irctc

Address:	Karimnagar, Andhra Pradesh, 505001
Website:	INDIAN RAILWAY CATERING TECHNOLOGY AND SERVICES

Sir i have booked one railway ticket from irctc and paid the amount of rs. 656.50 from my account no.[protected] through the axis bank bhim upi on 25/05/2017. Subsequently i have cancelled the ticket. The status of irctc showing that the amount of rs.580/- reversed to my bank account through the axis bank gateway from where i have paid. But even after making n number of mails right from president of india to customer care of irctc, sbh upi and axis bhim upi. Finally the matter reported to director of public grievances, govt. Of india. Today the dy. Secretary, dpg told by phone that the amount has been reversed to the sbh through the axis bank. But so for no amount has been refunded. I gave complaint in your bank branch but nothing has been done. I have all recorded mails which sent by the dy. Secretary, dpg, today in which it is clearly mentioned that the amount has been sent by the axis bank to sbh (Now sbi) branch from where the amount has been paid. But i have taken the statements of the both the banks and seen that there is no such amount of rs.580/- credited to my sbh account. Please take action.