State Bank Of India — Balance deducted without getting money from the ATM since the SBI server was down.

Address:

Bangalore, Karnataka

Hello Sir/Madam, I have an Account in SBI under A/c No : [protected] in Padmanabhanagar, Bangalore-560061. On 15th Feb 2015, I.e; Sunday, I tried to withdraw some cash from different ATM's in different transactions. The messages received are given below. 1. Rs 500 withdrawn from A/c ...9364 on 150215 at CAN ATM 08881916. TXN # 5911. Available Balance Rs 7603.92. Time [3.31 pm]. 2. Rs 500 withdrawn from A/c ...9364 on 150215 at CAN ATM 08881916. TXN # 5912. Available Balance Rs 7081.92. Time [3.32 pm]. 3. Rs 500 withdrawn from A/c ...9364 on 150215 at COR ATM 20210069. TXN #[protected]. Available Balance Rs 6559.92. Time [3.36 pm]. 4. Rs 1000 withdrawn from A/c ...9364 on 150215 at COR ATM 20210069. TXN #[protected]. Available Balance Rs 5537.92. Time [3.38 pm]. Under all the transactions I did not receive any cash because the SBI Server was down at the moment. Kindly, help me with this issue. I thought that the money will be credited by the next business day, but nothing was done. I once faced the same issue with Axis Bank, but the money was credited in a few minutes. I am requesting you to take the necessary actions. Name : Pradeep.N Ph No: [protected]. Thanks in Advance, Pradeep.N