State Bank of India — Branch lost submitted docs for KYC and SBI online | |||
I submitted KYC documents & SBI Online docs.But said that they lost the documents.Again i submitted the documents for the same.But they are not taking this matter seriously and taking too much time.Whenever i say somenthing they said that the link failure or somenting to avoid the same.They do not have the responsibilies to work for the customer.Please treat the same as high priority. Branch: Paychet State bank of India. IFSC:SBIN0009712 Was this information helpful? | |||
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Please complain the matter in writing. Always take acknowledgement after submitting any documents to the bank. If the bank does not take the matter seriously, take up the matter with the nodal officer of the bank and there after to banking ombudsman. Also, as per the legal procedure, the bank should file FIR with the nearest police station if it loses any of the KYC documents kept in its custody.
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