State Bank Of India — Cheque not credited

Address:

Pune, Maharashtra

Dear Sir, I have submitted a cheque of ICICI bank of amt. Rs. 257193/- on 29.01.15 to my car loan account no. [protected]. But till today i.e. 7.2.15 it has not been credited. When I contacted SBI, Viman Nagar branch regarding the same they are not giving any proper expalanation. They are vaguely telling it should have been credited by now and we are not able to track it, etc, etc. They never respond to phone calls. Car loan section is being dealt by Ms. Angelina and Bank is managed by Ms. [censored]akshi.