[Resolved]  State Bank Of India — complaint no.CN[protected] closed without proper investigation

Address:

Indore, Madhya Pradesh

An account payee cheque of Bank of India Rajendra Nagar Indore for Rs1000/- was issued bearing no.4691 dated 30.07.2014 in my favour. The same was deposited in State bank of India Rajendra Nagar Branch Indore. The said cheque was twice cleared and got deposited/credited at my account and was immediately debited, Thus end result was zero. I approached the Branch and contacted all responsible officers of Branch. I got assurance that they have taken up the matter and shown me the letters, but no favourable outcome came. I therefore made online complaint on SBI complaint forum from where I have complaint no, CN[protected]. I have received a SMS stating your complaint has been attended to and closed after resolution as: Cheque/instrument not received at branch for collection.Through this forum I once again like that my amount of Rs1000/- which was twice credited and debited on 30.07.2014. may please be properly investigated and the amount may be deposited in my account.The photo of pass book showing twice entries are attached herewith.