State Bank Of India, Gulab Tower Branch, Satadhar Cross Road, Ahmedabad — Provisional Home Loan Interest Certificate

Address:

Ahmedabad, Gujarat, 380054

Hello Sir/ Madam,

My Self Vijay Modi. I visited State Bank Of India, Gulab Tower Branch, Satadhar Cross Road, Ahmedabad on 5th April, 2016 approx at 11:30 AM to collect Provisional Home Loan's interest certificate for FY 2016-17. I visited a person who was responsible for the same and he told me to come after 10th April, 2016 for it. I have informed him that every year during first week of April, I am collecting same from your branch. He told me that the person who was responsible for the same is retired. So I asked him so what can I do and how can I collect it. He told me to come after 10th April, 2016 and informed me that they cannot do it now.

I have informed him to give me written on paper that you cannot do it now due to some particular reason. He refuse to give me written and informed me to meet Branch Manager.

Then I gone to Branch Manager's cabin (who told me his name is: Mr Jogadiya) and asked him for the same. Initially he also refused the same and on my request at last he informed me to send email on sbi.[protected]@sbi.co.in and ask for the same.

Then I came back to my office and immedietely sent email on this email id at 12:28 PM. I have also added CC to SBI appellate authority
agmpe.[protected]@sbi.co.in,
cgm1.[protected]@sbi.co.in

I was thinking that I will receive scan copy of provisional home loan certificate. However I didn't received it. Even I have not received any response from them.

So I sent them reminder on Wed, Apr 6, 2016 at 12:12 PM. However still I have not received any response from them.

I need this certificate to submit before 10th April, 2016 else office will start cutting Income Tax.

I am still waiting for their response..

Please do the needful and oblige.
Regards,
Vijay Modi
[protected]