[Resolved]  State Bank of India — NON DRAWAL OF PENSION EVEN AFTER RECEIPT OF PPO &OTHER PAERS BY SBI, KESTOPUR BRANCH

Address:

Kolkata, West Bengal

To, FAX:-[protected] Chairman, Corporate Centre State Bank of India, Madam Cama Road Mumbai - 400021 Sub:-Complain from Samir Mukhopadhyay, Pensioner against the activity of SBI, Kestopur Branch(14534), KOLKATA Sir, I want to bring the following to your notice for immediate action. I was an employee of O/o the Principal Director of Commercial Audit & Ex officio Member Audit Board 1, 1-council house street, Kolkata-70001(Indian Audit & Accounts Department). I retired from Government service on 31 january 2014. My PPO no & Account no is as follows:- PPO No:_[protected] Account No:-[protected] PPO Unique Id No:- R 06540635 The PPO was sent by AGM, SBI, Samriddhi Bhavan, Kolkata to the Branch Manager, SBI, Kestopur Branch (14534) by speed post on 7 March 2014.The PPO was received by SONAL RAJ, Branch Manager, SBI, Kestopur on 8 March 2014. After receiving the PPO he has been sitting over it for the last two months for hatching. Almost every day I used to meet him and all the time he denied to have received the PPO .I had a doubt as I received intimation from CENTRAL PENSION ACCOUNTING OFFICE, TRIKOOT-2, BHIKAJI CAMA PLACE, NEW DELHI-110066 in 1st week of March itself. I visited twice to your concerned section (8th floor), Samriddhi Bhavan Branch. On 6 may 2014 I again went to the concerned section. Mr Maitra, AGM was astonished and he informed me that he has immediately sent the papers to the concerned branch (i.e on 7 March 2014). He apprehended that the speed post might have been delivered to some other branch of SBI and he issued one duplicate Pension Payment order (copy enclosed) on 6 May2014. He advised me to submit the same to the Branch Manager, SBI, Kestopur Branch for immediate drawal of pension. Next day I went to the Post office, Milonbazar, Kestopur and they showed me their papers . Three speed posts (which included my PPO) were delivered to SBI, Kestopur Branch on 8 March itself. After ascertaining the fact of delivery I went to the Bank and after that one group-D of that branch handed over my PPO. I submitted required papers on 8 May 2014 itself but till today I have not received my pension. In the meantime your office has transferred Mr Sonal Raj, Branch Manager to other Branch. At the moment there is no Branch Manager. Even after detection and submission of papers I could not receive my pension for the last four months i.e since February 2014. In view of the above I request your goodself to kindly look into the matter immediately so that my pension is drawn immediately without further loss of time. Further I request your goodself to fix responsibility against the Branch manager and his immediate assistant. Yours faithfully Samir Mukhopadhyay