State Bank of India — Problem to joint a name in old account

Address:Bagpat, Uttar Pradesh

Dear Concern, Myself Vinod Chaudhary R/O Vill. Chauhalda, P.O. Aggarwal Mandi, Distt. Baghpat (U.P.)- 250601. My mother Smt. Rajkali has an Jan Dhan Yojna account with S.B.I. Aggarwal mandi branch ( A/C No. [protected]. Now my mother wants to add my name also in her account and have contact with branch manager. When we are filling the forms, staff demands my two ids. I have shown them one Pan card and one Aadhar card of my current address ( A-147, Janakpuri, Sahibabad, Ghaziabad-201005 ( U.P.) . They told me to show me my id of the same address as well as my mother address. Sir, i want to ask that if a son is living on the different address, than how can he show the old address id ? Sir kindly look in to the matter and arrange to joint my name in my mother's account
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State Bank of India [SBI] customer support has been notified about the posted complaint.
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Dear Concern,
I have not received any mail, message or phone call for resolving the matter. Can you tell me that how many days i will wait ?
Dear Concern,
I have not received any mail, message or phone call for resolving the matter. Can you tell me that how many days i will wait ?

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