State Bank Of India — Processing Of SBI Credit Card Application Against Fixed Deposit

Address:

769002

Credit Card Application Number:[protected]
This card was applied against a fixed deposit on the instructions of SBI Employees.

Date Applied: 1/08/2016

Description of The Incident:

I was approached by SBI employees in my home branch for a credit card.

They assured me that I could available a credit card if I make a fixed deposit. Hence they made to create a fixed deposit and I applied for a credit card against it.

I waited for quite a time and got the verification call. They too assured that my application will be processed soon and I will get the card in about few weeks.

Now when I got my application number, which is[protected], I checked it on the SBI card website.

It says " We regret to inform you that your SBI Card Application could not be processed since it does not meet our policy. We thank you for your time. "

Now this is completely bogus: What Policy? Depth Explanation Needed.

I had provided all the documents, met necessary KYC norms, even then I was made to create a fixed deposit account with the promise that I would surely get a credit card. Now my application is hung, the credit card department employee dont know what happened.

Most of the major banks provide Guarantee Credit Card against fixed deposits. I Think I was wrong choosing to trust SBI.

Prior this I approached other banks, like ICICI and Axis, if it would have been them, I would have already got my credit card instantly after fixed deposit. Now when it came to SBI, why I am facing such problems?

This is completely absurd. I had a choice of choosing other banks but still then I choose to apply for a Credit Card from SBI because it was my first bank and have been banking with it since my teenage.

They employee are unable to explain and now they say, it shouldn't have happened. But before they guaranteed me that I would obviously get a credit card, if I take it against a fixed deposit.

Now what should I do ?

I had a terrible experiences with SBI, and I'm thinking of moving all of my banking needs to some private banks like HDFC, Axis or ICICI Bank.

Resolution Desired:

Check my application, sate a resolution. Inform me clearly what happen, why I wasn't approved even though i had all the documents provided, and did a required fixed deposit for availing the credit card.

If I am eligible, intimate me, and process the application, if I'm not, cancel the Fixed deposit which was only in behalf for the credit card.

Right now I was in serious need of credit card, but I used some important funds for the credit card. If my application is not accepted, I will see this as a marketing gimmick played upon by SBI Employees who did not provide exact correct information and misguided me for only meeting their lead target of the month for their jobs.

Already emailed: [protected]@sbicard.com; [protected]@sbicard.com

I hope I would get a serious reply, I have already contacted most through most of the emails of the sbi card, and then even the facebook page. Still no reply yet.