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State Bank Of India — refund not reflected in my account

Sir/maam
I have not receied the refund in my account which is credited by amazon on 3rd may. I am contacting sbi but they donot solve my problem saying that amazon can contact us for the same but they have already provided a reference number to amazon and the headquarter people are not even picking up the call. Amazon has given me a reference number which is provided by the bank i. E 869346

My mobile no. Is [protected]

refund not reflected in my account

Complaint Status


[May 31, 2019] State Bank of India [SBI] customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    30%
    Complaints
    22622
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    Resolved
    6742
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001