State Bank of India — Regarding atm transaction, cash not receive

Address:145023

Atm transaction seems successful by the bank but cash not receive. At BOI Pathankot. And the account is of state bank of India. The manager do not take any appropriate action against the transaction. They are not corporate with me. The transaction is done on October 29 which was of rupees 10000/- and the bank officials do not take any appropriate action . So I want the justice against the bank and also the transaction with compensation.
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