State Bank Of India — Regarding charges collecting rs.200/- for stamping and signing on customers id photos on sbi passbook

Address:	600117
Website:	sbi

Dear sir,
We regret to launch a complaint against the following branch of sbi for demanding money rs.200/- to stamp and sign on the joint account id photos on the customers account pass book of the same bank from my college studying son whom i have sent today. He is having joint account with his mother in the same bank.
Please let us know if there is any custom or rules made by the bank or rbis direction or any order to collect such money which may not be known to us. When i try to enquire this matter with phone no. They had given in their web by mobile, some one took the phone and asked what for; i asked whether this is sbi, kilkattalai, on 200 ft road pallavaram to turaipakkam road? He replied immediately no sir and cut the line and afterwards i have been trying since for long time from 11-00 am to 14-00 pm, ther is no one attending the phone. This is how the customers are treated or served. What shall we do regarding this.

Kindly help us.

The details of the bank is as follows:
State bank of india
State :
Tamil nadu
District :
Kancheepuran
Branch :
Kilkattalai
Ifsc code :
Sbin[protected]th character is zero)
Branch code :
016545 (Last 6 characters of the ifsc code)
City :
Chennai
Address :
2912, 2913, pallavaram thuraipakkam 200 feet radial road, kilkattalai, distt. Kancheepuram. Tamil nadu-600117.
Contact :
[protected]
Thankin g you,

Sincerely yours in christ,
Johnj periya,
Mail. [protected]@gmail.com
Mob:[protected]