State Bank Of India [SBI] — Account details not updated

Address:

625021

I am maintaining an SB account with SBI Madurai Kamraj University Branch, Madurai, Tamilnadu, India since 1982. Recently I have found that my PAN DETAILS & other details of my account are found missing and I could not efile my IT return. I had approached the branch on 26.09.2016 and requested the Accountant and he did not answer and respond to my request. Then I approached the Branch manager and had requested him to update my PAN details and I had submitted the xerox copy of the said document so as to enable me to efile my IT return. Even after 7 days of submitting the request, the branch has not updated the PAN details till date. My requests to the Officials of the Branch over mobiles & Branch Land Line are totally ignored. Please take necessary action and let me be informed of the proper reason for the inactiveness of the branch Officials with regard to the customer's genuine requests.