State Bank Of India [SBI] — amount debited but not credited to mobikwik a/c

Address:	New Delhi, Delhi, 110091
Website:	SBIONLINE

Sbi a/c no.[protected]/ifsc:sbin0060336/through netbanking i had transferred rs. 1000 to mobikwik on 11/10/18 using my debit card no.[protected]. I made three transactions of which 2 transaction amount of rs.1000/- got reversed. But transaction through debit card is not reflected in my wallet of mobikwik. My repeated mails to them, have been negated on the ground that no money has been received by them. I am enclosing a copy of 5 transactions from my a/c summary which proves that out of three transactions of rs.1000 each, one trasaction to mobikwik is not accounted for. I want to know, where my amount rs.1000 debited has gone.