State Bank Of India [SBI] — amount debited but transaction not successful - session expired message appears

Address:

832103

Dear sir,

Kindly refer to the above mentioned transaction ref igacpxmlr0, date 29-dec-2017 11:13

In this connection, i would like to inform you that, i had attempted to make payment in favour of cesc limited, kolkata, west bengal against payment of electricity bill using my net banking option. Unfortunately, the transaction was not successful and session expired message appeared. But my savings bank account has debited with the same amount which has not yet refunded to my s. B a/c.

Hope you will do the needful and oblige.

Thanking you.

With regards,

Amit kumar sengupta

Sb a/c no. [protected]
Moubhandar branch (01484)
Moubhandar, east singhbhum
Jharkhand - 832 103