State Bank Of India [SBI] — amount deducted from account & payment failed

Account No-[protected]
Account Holder-Sweety Kumari
1. Amazon Order[protected] For Rs, 580 on 13.10.2018 Failed and amount not yet credited in account.
2. Card swiped at medical store on[protected] for Rs.286-Amounted debited but payment had failed
The mail for failed payment has been sent by amazon whereas sms for the amount deducted has been sent on mobile no for both the transactions. I have waited for more than 24 hrs for auto retrival of the fund but the same has not been made.Please help me get my amount credited in Bank Ac.
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State Bank of India [SBI] customer support has been notified about the posted complaint.
Oct 17, 2018
Updated by hemlata123agrawal
Dear Sir madam
I would like you to inform that I have received Rs 580/- in my bank account post payment declination. However for amount deducted for swipping the Debit card at Centre for Sight Rs.536 (Rs 268 deducted Twice on 13.10.2018 as evident from the Mini statement as attached for your reference) has still not been refunded.
Kindly help resolve the matter.

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