State Bank Of India [SBI] — Amount deducted through SBI INB on Amazon order but order didn't processed

I had done online payment with SBI Interne tbanking for order of Rs. 4515 on 17Jul 2021 on Amazon. The amount was debited but the order didn't get through.

I raised query with Amazon and they said the issue is at the bank and they havent' received the amount. They told me to file a charge dispute with the bank. I tried reaching the bank regarding this issue but couldn't get through with the bank as well.

Attached Transaction Reference number and debit on my bank statement.

Please resolve this issue soon so i can get my REFUND.
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