State Bank Of India [SBI] — amount has been deducted

Address:

Nashik, Maharashtra

Amount has been deducted from sbi account (10000) while adding amount to paytm but as i can see the current status on paytm, that transaction has been failed.
I didn't get that amount back in my account.

I tried to reach out to sbi customer multiple time, even reach out to sbi branch but still not getting the amount back. (It's more than 4 days now)

Can i get my money back asap?

This is pathetic service, i would say.