State Bank Of India [SBI] — amount has not been credited to my account from last 13 days

Address:New Delhi, Delhi, 110016
Website:www.sbi.co.in

I am calling these people from last 10 days and they are making me run from bank to customer care and not accepting the information I giving that is details about the payment to be credited. Giving me false information. The amount is charge is R. 1049 and forwarded by Amazon on 19 June 2018. They are saying that they haven't received the payment but I have the details they are not listening. I have called them around 10 times and they are still not listening what I have to say and giving me some lame reasons.
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    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
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