State Bank Of India [SBI] — Amount not refunded

Address:	Hyderabad, Andhra Pradesh, 500097
Website:	sbi

I have performed a transaction with Amazon for an amount of RS 772. As the transaction was cancelled and Amazon has processed the refund with a reference no. IGAAIELVU8 on[protected]. They told that the amount should reflect in your account by[protected]. But till now I couldn't receive the money.
I have complained about the same with Online account of SBI. But they are telling to ask Amazon again. The same is repeating.
Please look into the matter and advice in this regard.

Thanking you