State Bank Of India [SBI] — amount of rs 10000/- not shown in my savings account

I have done a transaction of rs 10000/- using phonepe app from my savings account (Nsp) branch on 9 th oct, 2017 to transfer the amount to my another sbi branch but the transaction has been failed and i got the mail from phonepe app on 11 th oct, 2017 that the amount has been credited back into my savings account but the amount has not been credited yet. It's already 5 working days and delayed too. For me amount is so big and it's been pending and doesn't in my transaction details