State Bank Of India [SBI] — Atm isssue

Address:

Ranga Reddy, Andhra Pradesh, 501301

Amount debited but cash not dispensed... account number [protected]..contact [protected]...i have drawn amount in axis bank atm at 19/1/2017 but no amount came out of atm but amount was deducted from account... the amount was 4000...i want to resolve my problem as soon as possible...sbi customer service is not responding to my problem.. they are asking for txn id ..how i can remember the txn id that atm generates?? ..