State Bank Of India [SBI] — atm transaction - lost money

Sir,

I am sudheesh. P having an account in sbi with account number: [protected]. I tried to withdraw rs 6000 (Six thousand) from axis bank atm with terminal id: aecn67734 with transaction id: [protected] on 12/08/2018 at 02:42 pm. Atm machine switched off during my transaction i could not get the money and no responses from the atm machine. But rs 6000 deducted from my account.
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State Bank of India [SBI] customer support has been notified about the posted complaint.
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Hi, sorry for the trouble faced. We request you to kindly lodge complaint with account holding Bank. Regards, Team Axis Bank.
I booking a flight ticket payment debited my account but marchent said there not credit, accourd any technicale folt but still I waiting 9 days my amount not refund. My details receipt are attached

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