State Bank Of India [SBI] — axis bank atm, cash not received

Address:

421503

Date 8/04/2017. My account is sbi account no:- [protected], (Badlapur east), maine badlapur west, axis bank atm near vaisali cinema 8/12/2017 ko 5000 rs entri kia time 10.52, but cash not received, light gul ho gai, maine 8/12/2017 and 26/12/2017 ko do bar complain kia, per aaj 2/01/2018 take bhi mere account me paisa return nahi aya. Bank officer sahi response nahi de rahe gai. Please solved it.