[Resolved]  State Bank Of India [SBI] — bank not providing resolution

Hi
I had placed an order of an iphone 8 of inr 34249 from flipkart on 22 nd oct 2019 with online payment using my sbi debit card. I cancelled the order on the same day and flipkart initiated the refund and by next day which is 23rd oct flipkart messaged me for the refund completion with the refund id. Its been 15 days now and the money is not in my account yet. I spoke with many flipkart customer care executives and i m told to file dispute charge against bank. I then contacted bank
And visited my home branch but they didn't help. They didn't even address my issue well. I contacted again to sbi customer care executive and asked them to file the dispute charge they told me to visit home branch for filing dispute charge so it went like this. I also registered complaint on sbi cms portal. The amount is really big. Request you please address this problem asap. I am also attaching the screenshot of mail i have received from. Flipkart.
Refund id[protected]