State Bank Of India [SBI] — Branch manager's misbehaviour

Address:

Thrissur, Kerala, 680631

Sir,
I'm asha k nair, w/omr. Biju. G an account holder (Savings) of sbi (10566) kerala police academy branch thrissur, ramavarmapuram, thrissur, kerala-680631. Ifs code:sbin0010566.
Today i visited the branch for fund transfer from my husbands account to another... My husband was out of station and as i was unaware of the banking procedure i aproached the branch manager. But sad to say.. To my doubts he responded so rudely... He behaved as i[censored]nder intoxication.. He spoke to me in an insulting manner... I'm not the only victim of his misbehaviour... I saw another lady also being illtreated by this branch manager mr. Santhosh... I told him that i'm unaware about the banking procedure.. But he was very impatient and got angry.. I dont know why he responded angrily to my doubts. Officials like him are really a shame to one of the prestigious banks like sbi
Hope this issue will be heard seriously and will take appropriate actions against this branch manager and see that in future none of your customers especially ladies are insulted and illtreated by your officials.
Thanking you..
Thrissur
30/11/2016
Asha k nair