State Bank Of India [SBI] — Cash Not Dispensed from ATM but Amount Debit from account

Dear Sir/Madam My Name is Shobhit and i am a Corporation bank Account holder. on 18/10/2020 (1:56 pm) My Debit Card Last 4 Digit is.6737. i had try to withdraw Rs.10000 from Your SBI Atm which is located at- Niti Vihar, Sultan Puri, Delhi ATM id. HFBC[protected]. During the txn atm electricity shutdown and show black screen after wait while I didn't receive any amount as well any receipt. After I received sms that amount is debited from my account...i had also raised complaint to my bank and branch they told me you have to wait upto 1-3 months.. recently they told "Please raise a claim in the atm module immediately on enabling it"...dear sir kindly check cctv footage or ledger and revert back my money to my bank so that they can credit back my money .