[Resolved]  State Bank Of India [SBI] — complaint against credit card application

My name is jay parekh and i hold a simply save card of sbi bank, on sunday i visited vasai west outlet of big bazaar where i met the sales person named sandeep of sbi he told that you are eligible for pre approved fbb upgraded card and the previous card would be closed and he told that i will receive calls from mumbai team first to confirm about the application and then from delhi head office i received a call today from delhi team and a stupid lady is telling that change your address and yours mothers name in the previous card only then we can upgrade your card, what kind of stupidity is that, should i change my mothers name to get a card? I want immediate call back from sbi in this matter