State Bank Of India [SBI] — Confirmation of payment (Reference number is not received) when paid through sbi collect.

Address:	Dakshina Kannada, Karnataka, 575025
Website:	sbi collect

I have paid my fee(Rs 17617.8/-) on-line through sbi collect .money transaction done from hdfc on-line banking. there is a confirmation from hdfc bank that transaction is successful . Now i am unable to verify where the money was, since when i want to SBI branches and enquired there they told that SBI collect is not related to bank affairs, it is completely online . i have tried in another way by calling to customer care they also said the same thing that it should be dealt in online. so please contact and confirm me about my fee payment through SBI collect .