State Bank Of India [SBI] — Credit card amount cleared - reg

Address:

624702

Dear Sir/Madam,
As per your below trailing mail, already i was sent to the one complaint ( 1-[protected] dt[protected] for the given reference no also.Now, till your not cleared my problem.but, in your side some person send the mails you pay to the Rs.59107.89/-. i am not purchase the any material and i am not do the any transaction of this amount and your statement mentioned date[protected] at the time, i am in out of india. so, how to i can transaction to this amount? please clarify and give to the positive result. otherwise, if i can translated to the amount any proof there means please send to me, after that i will consider.

kindly take my request and do the needful action.

Thanks

R SAKTHIVEL
[protected]

[protected]


--- On Tue, 2/2/16, [protected]@sbicard.com wrote:

From: [protected]@sbicard.com
Subject:
To: [protected]@yahoo.co.in
Date: Tuesday, 2 February, 2016, 6:22 AM
Ref: FSVM[protected]

Reg: Review of Retail Transaction dated
16/10/2015 at KCBK For Rs 59, 107.69 on your SBI
Credit Card.

Dear Sakthivel,

This is with reference to the review of the above-mentioned
disputed transaction on your SBI Credit Card Number
XXXXXXXXXXXX9012.


We have
received necessary clarification from the merchant towards
transaction for of Rs 59, 107.69 A copy of the charge slip
Documents is enclosed for your reference with this
communication.

Please confirm in writing duly signed by you, whether the
transaction is valid or not in all respects, within 1 days
of receipt of this communication, to enable us to proceed
further.
Meanwhile we are reversing the Temporary
credit of Rs 59, 107.69 dated 16/10/2015 and same will
reflect in your next statement as reversal of temporary
credit dated 18/11/2015”
Please
note that this is a time bound activity as per
VISA/Master-Card. In the event of non-receipt of requisite
details by the above-mentioned date we would be unable to
take up the matter further and liability for the said
transaction amount shall rest with you.
In case
of any further query on your card account, please contact
the SBI Card helpline at[protected]prefix local STD code)
or[protected]if calling from MTNL and BSNL lines). IVR
& Emergency Services are available 24 hours and Customer
Service representatives are available from Monday to
Saturday between 8am to 8pm.

IRCTC SBI Cardholders, please call the 24 hour IRCTC SBI
Card Customer Care Helpline at[protected]prefix local STD
coed) or[protected]if calling from MTNL and BSNL
lines).
If not
satisfied with the offered resolution, you may write to
Nodal Officer, SBI Cards (along with the complaint number)
at [protected]@sbicard.com

At SBI
Cards, we are committed to make your life simple and we
thank you for giving us this opportunity to serve
you.


Thank you.

Yours sincerely, Shipra Varshneya
(Chargeback)
Note: To know more about the SBI Card, its powerful
benefits, exciting offers and exclusive discounts, you may
visit us at www.sbicard.com
or e-mail us at [protected]@sbicard.com