State Bank Of India [SBI] — credit card charges reversal as i have chosen for moratorium but your website was not working

Address:

Gali no 9, A22 Malik properties,village -Wazirabad

Its very sad to make complain for non availment of moratorium after repeated request submition from march onward, i never make late payment but after rbi announcement of moritorium from march to august. I choose to donate my salary to pm care and help people.
Please make it sure charges be reversed and avail moritorium in the said period.
I have submited request multiple time for moritorium sometimes it works somtimes it didnt.
Reset my credit card all emi in such a way that i would pay them as before just add moratorium intersest and extent period as per rbi circular.

Make the status quo of payment after feb 2020.
Also note that i am not getting any physical statemnt from last 6 month even thought i have subscribed for the same.
And i am getting recovery call some very rude guys that nit part of rbi policy make it sure i would get benefit of mratorium and reverse all charges.
I have been calling repeatedly to customer care but all goes in vain

Thanks
Dhannjay yadav
* * *2910
Dob 28 oct 1987
Mobile no [protected]