State Bank Of India [SBI] — credit card hacked by someone - dispute transaction

Dadigadda

Address:

Chittoor, Andhra Pradesh, 517127

Dear Team,

Kindly help me on below issue.

I was staying at Hyderabad and using my SBI credit card daily purchases and I used my card on 30th May 2019 as well in one of the consumer shop.

On dated 31st May suddenly I got a message for value of 10, 000.00 and 2, 000.00 deducted from my SBI card and no OTP received as well. Immediately on the same day with in 3 hrs I called SBI customer care and blocked the card.

I never shared my card details with anyone, I was in Hyderabad and how come someone can withdraw money on my card from Mumbai?

Bank people harassing me to make the payment and adding late fee charges and other charges and they keep on sending me the monthly statement.

Please find card details below and attachment raised complaint on dispute transaction with SBI team.

Card # [protected] (which is already blocked).

+1 photos

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State Bank of India [SBI] customer support has been notified about the posted complaint.

Feb 24, 2020

Updated by Dadigadda Please reopen the compliant.

Mar 08, 2020

Updated by Dadigadda Dear Team, Any update on this please?

Mar 11, 2020

Updated by Dadigadda Still no update from SBI Credit card team.

Mar 26, 2020

Updated by Dadigadda Still my bill is generating...

Apr 16, 2020

Updated by Dadigadda Dear Team,

I could see still bill is sending on fake transactions with additional interest. As I explained many times those transactions are hacked and intimated to customer immediately on the same.

You can contact me on below:

[protected]@gmail.com

Phone No: +[protected]
+91 [protected] ( WhatsApp and IMO call)

Thanks,