State Bank Of India [SBI] — credit card scam

Address:

Dwarik Jungle Road, 712232

I am an existing customer of SBI bank holding a credit card from last 3 years last week i have applied for a new IRCTC card and i have received a call from one executive from SBI named Kunal having employee ID: 271773 from the no.[protected] and [protected]on 22.07.19 saying that he will merge my existing card with the new card which will be issuing and informed about all my relevant details and thereafter done 3 transactions amounting to Rs. 10, 207.29, 10210.36 & 10207.29 has been done from my card around 11:15 to 11:30 AM. I request you to cancel the unauthorised transactions which were not done by me and are the fradulent transactions. I had also launched a complaint in sbi customer care credit card department and blocked my card. Apart from this i had already sent a mail to RBI regarding the same on the same day.

Your kind co-operation in this matter will be highly obliged.

Looking for your warm response.