[Resolved]  State Bank Of India [SBI] — debt collectors threatning

Address:560032

Hi, am lodging this complaint on behalf of my mother. She owns a sbi credit card which is used by my fiancé, due to unavoidable circumstances min due couldn’t be paid however the interest amount was paid last month. But my mother repeatedly gets calls from multiple debt collectors. When explained the situation the collection agents threats her stating tht they would take her to the police station. The agents are raju and pradeep gowda. When my fiancé tries to explain they disconnect the calls but still repeatedly calls and texts my mother on watsapp
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Nov 16, 2019
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Oct 15, 2019
State Bank of India [SBI] Customer Care's response
Dear Customer, We are sorry to hear about the issue. In order for us to connect with you, please visit http://www.sbicard.com/email & share your contact or card details, along with your reference number: 215772.
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Comments

This is the way the collection agent behaved in my house today, he literally came to hit my mother, the video is updated

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