State Bank Of India [SBI] — Deduction of money without receiving money from ATM instead of transaction failure

Address:	863771
Website:	www.sbi.com

There is deduction of money when i went to make transaction.I didn't receive any money from ATM, even though 4000 was deducted from my account.I called customer care many times they told it will take transaction+2 days in order to credit deducted money back.I did transaction from AXIS BANK on date 04/01/2017 at 12:49.Now 4 days have gone from the date of transaction, still i didn't receive my deducted amount from bank.Please credit my money back to account.My account details are as follows

Name:Renuka Neeralakeri
Account number:[protected]
Card number:[protected]
Branch:Technopark, trivendram
kerala-695581