State Bank Of India [SBI] — dishonoring of ecs demand of bescom and not informing the account holder

Sureshchandra Paramashivaiah Kuchchangi

from Bengaluru, Karnataka

Address:	560098
Website:	STATE BANK OF INDIA

I have been paying the electricity bill of bescom bangalore for my bescom a/c [protected] after paying a fee of rs.100 for the ecs. Last ecs payment has been on nov27, 2018 from my sb a/c [protected] from sbi (Ifsc: sbin0016223). But in the month the demand from bescom has not been honored by sbi. But this was not informed to me even though they are supposed to. This has resulted in bescom collecting a fine of rs.100 along with the bill for the month of december '18 to be paid by 18/1/2019. This penal fee is because of the lapse of the bank sbi. Hence i request sbi to pay this fine and also to give reason why i was not informed.

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State Bank of India [SBI] customer support has been notified about the posted complaint.

Jan 17, 2019

Updated by Sureshchandra Paramashivaiah Kuchchangi State Bank Of India [Sbi] — dishonoring of ecs demand of bescom and not informing the account holder

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Sureshchandra Paramashivaiah Kuchchangi on Jan 17, 2019 Mark as Resolved

I have been paying the Electricity bill of BESCOM Bangalore for my BESCOM a/c [protected] after paying a fee of Rs.100 for the ECS. Last ECS payment has been on Nov27, 2018 from my SB A/c [protected] from SBI (IFSC: SBIN0016223). But in the month the demand from BESCOM has not been honored by SBI. But this was not informed to me even though they are supposed to.This has resulted in BESCOM collecting a fine of Rs.100 along with the bill for the month of December '18 to be paid by 18/1/2019. This penal fee is because of the lapse of the bank SBI. Hence I request SBI to pay this fine and also to give reason why I was not informed.