State Bank Of India [SBI] — Documents misplaced

Address:600094
Website:www.consumercomplaints.in/new_complaint

With reference the above subject, we have applied Education loan in your SBI Gill Nagar Brach for my Son Master S.Ghowtham, BE, Civil on August 2015. SBI Gill nagar, they told we have sent your Documents to SBI RACPC branch at Egmore, you please directly go and collect the papers. We went to that RACPC branch there they told your papers are not here you please ask at Gill nagar branch. Our papers are not there at Egmore and Gill nagar Branch. Then where is our Papers???
Along with those documents I have submitted Original Bonafide Certificate for 4 years fee details and Original Anna University Allotment letter.

I need those originals to apply loan in some other bank
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