[Resolved]  State Bank Of India [SBI] — dth recharge failed but money deducted but not returned

On 26/12/2017 a dish tv recharge from mobile sbi app for vc no. [protected] was done of rs 1506/ money was deducted from account but recharge failed. Dish tv did not receive the money.. Transaction id was 17360ap646312. Money is not refunded till now. I had complained at customer service ticket no [protected]. They said it cannot be resolved due to unavoidable reasons.
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Dec 30, 2017
Complaint marked as Resolved 
I approached my branch and gave them all information they agreed to look into it and money is returned back now.
State Bank of India [SBI] customer support has been notified about the posted complaint.
Complaint comments 

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Dear Jagjit Singh Arora,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV
Dear Jagjit Singh Arora,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

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