State Bank Of India [SBI] — emi not deducted from hdfc bank account even after having sufficient balance in bank.

Address:

Hyderabad, Telangana, 500018

Hello sir,

I've New car loan with sbi and emi is not deducting from my HDFC bank account. For last 2 months i.e Nov-2018 & Dec 2018 the emi is not deducted from the HDFC account. When i contacted with HDFC, they informed sbi not submitted the ecs clearance, Also called SBI customer care they have requested to get the account details from nearest branch when i've asked the bank personal for account details he says it cannot be provide visit ur home branch. Im in a different city now .when i call the home branch nobody answers also sent email but no reply from them

This is very first time happening for 2 years. Could you please resolve the issue?
Sbi car loan ac no:[[protected]]