State Bank Of India [SBI] — Extra amount deducted from my account

My father made a payment from his acount for my admission and registration fee at Indira Gandhi national open university that is 7200 but an extra amount of 7200 was deducted from his acount. When I contacted the university they said that only 7200 amount was received by them they even showed me the proof. The money got stuck in the payment gateway I need my money back. Kiny do the needful at the earliest.