State Bank Of India [SBI] — false transaction from my a/c no. [protected]

Om Prakash Pal

from Lucknow, Uttar Pradesh

Address:

Mumbai City, Maharashtra

Sir,
There has been a false transaction from my account on 19 march 18 for the rs. 369.55 and on18 apr 18 for the rs 519.95 both in favour of vodafone. Which is not done by me.
For the both transactions i have not used my said david debit card and not even received any otp or any transaction alert on my registered mobile no.
Sir how any transactions can made without bank staff envolevment.
It is requested that pls enquire the matter to get the money back to the my account

Thanking you
Om prakash pal

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State Bank of India [SBI] customer support has been notified about the posted complaint.

Apr 20, 2018

Updated by Om Prakash Pal sir,
There has been a false transaction from my account on 19 march 18 for the Rs 369.55 and on 18 April 18 for Rs 519.95.
i have not used my debit card or have received any otp or transactions alert on my registered mobile no
how can any such transaction can happen without a help of a bank staff.
please look into the matter and help me to get the refund my amount otherwise I will be forced to go to customer court.

Thanking you
om prakash pal