State Bank Of India [SBI] — fraud penalty for car rc

Address:

Pokharan Rd Number 1, Tulsi Dham, Vedant Complex, Samata Nagar, Thane West, Thane, Maharashtra 400602, Thane, Maharashtra, 400602

Sbi pokhran road, near rainbow school thane branch, i was took car loan from it for my maruti suzuki ciaz, when i mate loan manager his not giving any information regarding this n nt getting single call, message, or e mail for submission of rc of car from bank
Today early morning at 3:28 am i got msg that 2500+ gst has been debited from your account for non submission of your rc to bank,
Why loan manager or people who put my file to the carloan department nt told about submission of rc while passing car loan,
Its seems to be fraud or foolishness to us plz do action againts perticular bank manager and car loan department.