State Bank Of India [SBI] — Fraudulent transactions took place on my father's debit card | |||||
Reg:fraudulent transactions took place on my father’s debit card Debit card no: [protected] Account no: [protected] Mobile no.: [protected] Account name: mr. Narayana naidu mummineni, s/o: mr. Mummineni somaiah Branch name: obulavaripalli Bank: state bank of india address: kadapa distandra pradesh state state: andhra pradesh district: ysr kadapa city, obulavaripalli branch, ifsc code: sbin0011120 micr code:[protected] We out our notice there are multiple surprise fraudulent transactions happened on the above mentioned card details. When we contacted to branch & informed about the same, they blocked the card and stating that these transactions took place through pay tm mobile solutions, but this is to bring kind notice that till date we haven’t activated internet banking for this account nor we have not received any fraudulent calls my father mobile no. Please find the below disputed transitions held on the card with complete details. Trans date Description Amount deducted 16th may 2017 Othpg[protected] pay tm mobile solutions 3000 16th may 2017 Othpg[protected]ne97 communications l 3000 17th may 2017 Othpg[protected]ne97 communications l 3000 17th may 2017 Othpg[protected]paytm 3000 22nd may 2017 Othpg pay tm mobile solutions 2000 23th may 2017 Othpg[protected]ne97 communications l 1500 Total amount 15500 The purpose of writing this mail to you that, we are not getting proper information from branch & they are not explaining process to escalate the dispute also. hence we are requesting you to a place investigation on these fraudulent transactions on the immediate basis and help me to get the amount refund our money back on to the account. Note: we trusted the sbi bank that our money will be safe, but it’s a big surprise to us. In case of any further clarifications on the same, please be in contact on my number: [protected] Was this information helpful? | |||||
State Bank of India [SBI] customer support has been notified about the posted complaint. | |||||
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