State Bank Of India [SBI] — handset (realme 3 pro) purchased by flipkart

Address:

Padri Bazar Gorakhpur, Gorakhpur, Uttar Pradesh, 273014

To,
The chief branch manager
State bank of india
Main branch

Subject: charge dispute "refund never processed"

Dear sir

A refund of rs.15999 rupees was successfully processed on 10 july 2019 to my account. This amount should have been credited to my sbi account (A/c [protected]) by now, but i have not received the refund till now.

I have called the state bank of india customer service and also emailed the state bank of india main branch all the details many times including the unique transaction reference number but nobody has replied or resolved the problem. No action is being taken

I have confirmed with flipkart and they have successfully processed the refund

Kindly go through the charge dispute emails, locate the pending refund and follow the path back to flipkart's payment processor to locate the refund.