State Bank Of India [SBI] — illegal deductions from my account no [protected]

Website:

www.bankofindia.co.in/english/GrievanceForm_pg.aspx

Customer ID:[protected]
That on my last visit to your bank on 2 march 2014, I had personally met the manager of sector 16 branch, Gandhi Nagar. And had given a personally written letter stating that all the ECS should be stopped hence forth ie 2 march 2014.
As I had been out of country thus was not able to check it till now.
But I am surprised to note that you have been deducting some charges (RMF)from my account without any intimation to me though you have been charging me certain amount for the SMS too. But till date you have not sent me any SMS/mail regarding deduction of these banking charges.
This amount to malpractice on account of the bank.
Thus you are herewith requested to kindly return back all the amount charged thus far since 27 3 2014 till date.Under intimation to me.
Henceforth you are requested to inform me first before you levi any such charges. Plz note that all the ECS have been stopped since 2 March 2014 with my personal letter to your bank handed over to the bank manager on 2 march 2014.
Mainakshe Minoo